Great reviews do two jobs: they convince clients to book you, and they help your profile show up more often to the right people. This guide explains how reviews typically influence visibility on a marketplace (without revealing any secret sauce), what excellent reviews look like, and exactly how to ask – ethically – so you get your first 5 reviews quickly and keep the momentum. You’ll also get copy‑paste message templates, a 14‑day sprint plan, and response scripts for neutral or negative feedback. Ready to grow? Open QuickGo Expert, refresh your profile, and follow the steps below.
Note: We don’t disclose internal ranking weights. The signals listed here are common marketplace best practices and align with delivering a great client experience.
Visibility 101 - common signals marketplaces value.
- Verified status and profile completeness (photo, headline, bio, portfolio, packages, pricing).
- Ratings and reviews (average rating, count, and recency).
- Responsiveness (reply speed during working hours).
- Reliability (low cancellations/no shows, on time arrival).
- Client satisfaction signals (repeat bookings, saves, chat → booking conversion).
- Availability coverage (enough open slots).
- Local relevance (service area match).
Deliver these consistently and your profile tends to surface more often.
Your first 5 reviews - the fast start plan goal:
10 bookings → 5 reviews in your first month.
- Ask at the right moment: At the end of a successful session and within 24 hours.
- Make it easy: Send a short link or in‑app path and 2 prompts clients can copy.
- Follow‑up once (gentle reminder at 48-72 hours).
- Never pressure or offer rewards for positive ratings. Keep it ethical.
Copy paste templates (use in QuickGo chat).
General services:
“Thanks for choosing me today! If the session helped, could you please leave a quick review on my profile? Two lines on what improved and what you liked most really help others decide. Appreciate it!”
Therapy/Mental health:
“Thank you for today. If you’re comfortable, a short note on what felt most helpful (e.g., clarity, tools, comfort level) would really help others choose the right therapist. You can leave it on my QuickGo profile whenever convenient.”
Fitness/Physio:
“Great work today If you found the plan useful, could you drop a quick review on my profile? A line on your goal and how the session felt would be perfect.”
Beauty/Bridal:
“So happy you liked the look! When you have a minute, please leave a short review on my QuickGo profile – maybe include the event and what you loved most about the finish/hair/draping. It really helps.”
Follow‑up reminder (once):
“Hi – gentle nudge in case you missed this. If the service worked well for you, a short review on my profile would mean a lot. Thank you!”
What makes a high impact review.
- Mentions the result (e.g., pain reduced, clearer plan, great finish).
- Mentions the experience (on time, professional, hygienic, respectful).
- Mentions the specific service (therapy topic, workout type, bridal event).
- Uses clear language others can trust.
Encourage 2-3 lines; it’s easier for clients to write and faster to read.
Turn great sessions into great reviews - service checklist.
Before: Confirm time/address/format, share prep tips, bring/ready gear, set expectations.
During: Be on time, explain the plan, check comfort, keep hygiene standards, deliver the result.
After: Summarize next steps, share care tips/notes, ask for the review, and thank the client.
What not to do.
- Don’t offer cash/discounts only if the review is positive.
- Don’t spam or badger; one ask + one reminder is enough.
- Don’t script reviews or ask clients to copy your words.
- Don’t argue publicly, handle concerns professionally.
Responding to neutral/negative reviews (templates).
Acknowledge & solve:
“Thanks for the honest feedback. I’m sorry…(insert) I’ve…(insert) If you’re open to it, I’d like to make this right.”
If details are missing:
“Hi. I’m keen to understand what went wrong so I can fix it. I’ve messaged you privately – thanks for giving me the chance to improve.”
If it’s a misunderstanding:
“Thank you for your feedback. I understand the concern. For clarity…(insert I’ve updated my notes/policy so this is clearer going forward.”
Profile tune up - quick wins.
- Headline: Who you are + result (e.g., “Therapist - anxiety and relationships” / “Personal trainer - weight loss and rehab”).
- Bio: 3 short paragraphs: experience, approach, what clients can expect.
- Portfolio: 6-10 proof items (before/after, sample plans, draping, case notes without personal info).
- Packages: Starter/Core/Premium with clear deliverables.
- Availability: At least 3 windows/day in your first weeks.
- Intro message: Friendly, professional, sets expectations.
14 day review sprint (action plan).
- Day 1: Refresh headline, bio, portfolio; add 3 packages; open slots.
- Day 2-3: Refresh headline, bio, portfolio; add 3 packages; open slots.
- Day 4-10: After each session, ask + mark a reminder for T+1.
- Day 11-12: Follow up once with the reminder template.
- Day 13-14: Review results; update templates; thank reviewers.
Track what matters (in QuickGo Expert).
- Views → Chats → Bookings → Reviews (weekly trend).
- Median response time.
- Cancellation/no show rate.
- Average rating and review recency.
Adjust your profile and routine based on these metrics.
Track what matters (in QuickGo Expert).
- Download and open QuickGo Expert and update your headline, bio, and packages.
- Turn on notifications and aim to reply within 15 minutes during working hours.
- Use the templates above for your next 5 sessions.
Frequently Asked Questions
Q1. Is it okay to ask clients for reviews?
Yes – it’s standard practice to request a review after the service. Keep it optional and pressure‑free.
Q2. Can I offer a discount in exchange for a 5 star review?
Avoid tying incentives to review rating or content. You may run general promotions that aren’t contingent on giving a positive review.
Q3. How many reviews should I aim for?
Start with 5 in your first 10 bookings. Over time, aim for 20+ recent reviews and an average of 4.7★ or higher.
Q4. Can I ask a client to edit or remove a review?
Don’t pressure clients to change feedback. If you suspect a policy violation (e.g., abuse, off‑topic), report it via support and follow guidance.
Q5. What if I rarely get reviews even when clients are happy?
Ask at the right moment, make it easy, and send one reminder. Summarize value at the end of every session so clients know what to write


